WNS Global Services

REF16572M- MIS /EXCEL/Dashboard/Power BI - Mumbai Senior Program Analyst - EIT(Female pref))

Nov 15, 2023

Mumbai, India

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

Support transformation initiatives in the Reporting and MIS domain.

Present point of view on operational metrics (performance and efficiency) based on reports and dashboards being generated.

Own end-to-end reporting and MIS delivery for multiple processes.

Be responsible for ensuring the timeliness and accuracy of all reports (daily, weekly, Monthly).

Strong working knowledge of Excel, Power BI and basic knowledge of SQLPreparing and making reports/ presentations on operations

Good understanding of back-office operations (specifically IT operations) would be an added advantage

Make sure that deliverables are delivered within timelines

Manage IT hardware asset portfolio with respect to risk, cost control, governance, compliance, and performance objectives

Manage a team of IT Asset Analysts

Participation in IT/Infosec audit related activities report which will be as per audit standards

Knowledge of Pivot Table, Slicers, Chart, Text column & Lookups, Logical functions, V&H Lookup functions, IF Statements, Nested If statement, Date Formula, Index, Match, String Function.



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