Feefo Holdings Ltd

Graduate Data Analyst - London or Petersfield UK (Hybrid)

Sep 07, 2023

London, England, United Kingdom

Feefo helps both consumers and businesses make the right decisions.

Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

We’re a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo’s bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too.

We are proud to work with companies, large and small, from household names to local heroes.

To learn more visit: www.feefo.com, LinkedIn, and Twitter.

What you’ll be doing

As a Graduate Data Analyst, you’ll be supporting your team to make better decisions using product analytics knowledge, as well as helping to build and grow Feefo’s cutting edge review insights tools. You’ll work closely with analysts, data scientists, data engineers and product managers, as part of a wider product and tech team.

You’ll use a variety of best-in class data tools on Google Cloud Platform (BigQuery, Vertex AI, etc.) alongside visualisation tools (Looker, Power BI) in order to conduct exploratory analyses, build dashboards and support with AI/ML workloads.

You will be exposed to elements of product-specific analysis, as well as data analysis and business analysis. Within this team you'll be learning how to create user stories, identify sprint goals and deliver high impact outcomes. You'll help to deliver exciting, customer-centric experiences, by working closely within a high performing multi-disciplined team. You will build on your skills, learning how to leverage the power of data and turn it into actionable insights supporting our customers and the business to meet their goals.


Key skills/competencies

  • Education or previous experience working in a technology role
  • Good SQL skills
  • Experience with Python is a nice to have, but not essential
  • Experience with data visualisation tools (Tableau, Looker, Power BI or similar)
  • Positive. Empathetic. Problem solver

Desirable skills/competencies

  • Understanding of modern cloud data warehouses like Google Cloud Platform or similar
  • Understanding of Agile or Scrum


Hybrid Working & Offices

  • Feefo offers a hybrid working pattern (Monday & Fridays at home, Tuesday - Thursday in office)
  • Offices in London, Petersfield, Boston and Melbourne
  • Lots of breakout space and common areas
  • A pool table tournament & footie team


  • As well as a comprehensive benefits offering, there’s a whole suite of perks you can choose from on our benefits platform including health (e.g. free flu jabs and eye tests), wellbeing, childcare and lifestyle options
  • Be a part of one of working groups including charities, CSR, wellbeing & mental health, socials and shape our programmes
  • You’ll be working in a global, scale-up environment with a commitment and focus on celebrating our diverse and inclusive environment
  • Lots of room for career enhancement, development and progression
  • A committed and expert senior leadership team driving the growth of Feefo with new products and tech as force for good
  • Be a part of a 100% privately owned company – owned by Vespa Capital


  • We are reliable. We’re experts in our field and demonstrate integrity in all that we do.
  • We are honest. We take ownership and hold ourselves accountable.
  • We are transparent. We listen, share insights and take action following feedback. We support success and learn from our mistakes.
  • We are approachable. We’re here for everyone. We embrace diversity and celebrate being different, creative and innovative.

If you have any questions about the position, please send an email [email protected] and a member of the hiring team will be in touch.

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