Canva

Data Scientist-User Help Experience

Nov 16, 2023

Sydney, Australia

Company Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

Job Description

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Find insights that help us understand both Canva and our customers - we want you to be creative and insightful, rather than just throwing the usual metrics at the wall to see what sticks.
  • Suggest and run interesting experiments that will actually move our metrics - when we push tests to 100% we want to actually see the bump in the relevant graph.
  • Build and maintain dashboards for our product teams, and make them look really good - you don’t need to be a designer or have any design talent, you just need to want to build cool things
  • Own projects, data models, dashboards, and other artefacts and keep them up-to-date and high quality in a hypergrowth environment.
  • Use our giant databases to answer the sort of questions that sound really simple but turn out to be challenging (and fun!).
  • Help us extend data literacy and curiosity throughout the whole company.

You're probably a match if

  • You have strong competency with SQL; experience with data warehouses such as Snowflake, Redshift, or BigQuery is a plus!
  • You are experienced with data wrangling and analysing data using Python or R.
  • You can demonstrate skills across optimising product funnels, running experiments, and building dashboards that effectively communicate results and outcomes.
  • You may have a grounding in mathematics/statistics and a bachelor's degree in a STEM area (not mandatory).
  • You may have played with very large data sets (not mandatory).
  • You are a strong communicator, verbally and written, with the ability able to break down complex topics into simple solutions and ideas.

About the team

  • As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
  • At Canva, our mission is to empower the world to design, and we’re looking for insightful data scientists who can help us make that happen.
  • Our product has grown enormously in the last few years. We now have 100s of millions of users generating enormous quantities of data every single day. To help us fuel our future growth, we need to better understand our data - this is where we need your help.
  • We're looking for self-motivated individuals who are curious about our product and our users, and who are excited to seek out valuable insights. We don’t want you to just be a resource that answers questions - we want you to act as a genuine data partner with your team and the broader business. We have a LOT of data and need people who can use their skills to help us make the most of it!
  • You’ll be joining a cross functional product team focusing on helping companies of all sizes reach their full potential on Canva. You will help the team gain a deep understanding of our B2B customers to help drive end-to-end funnel optimisation through improvements in targeting and messaging.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Additional Information

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Join 27696+ Machine Learning Engineers, receiving daily job alerts.