Position Title: Senior Data Analyst
Profile:
Great problem-solving skills
Good inter-personal, oral, and written communication skills
Comfortable Presenting and Able to tell compelling data stories
Fast learner who can pick up new business processes
Collaborative worker within a team working to deliver collective goals
Ability to work independently or with a team
Capability to interpret results, identify trends and patterns, and communicate appropriately
Organized and self-directing with the ability to identify priorities and achieve results
Willingness to learn and grow in a customer-first culture
Comfortable in Leadership Position
Essential Job Functions:
Understand the ‘What’, Be the ‘How’
Work directly with department heads and key stakeholders in a matrixed organization
Liaise frequently with the highest levels of the organisation
Drive the identification of opportunities to use data to enhance decision making and generate insight
Build and maintain dashboards in a BI tool to show visualise data to all levels of the organization
Develop KPIs across the business globally
Train users of the dashboards to enable them to be self-sufficient
Effectively track and follow up with key team members on data needs and deliverables
Find and Transform Data with the goal of being able to Tell Data Stories
Serve as a strategic advisor to the business offering advice and strategy to help enhance the data offering
Combine Business understanding with Project knowledge to achieve collective goals
Share knowledge with other analysts as part of a global strategy
Leading initiatives, projects and tasks as well as being the owner of data sets and workflows
Involved in the management, mentorship, and growth of other Data Analysts
Required Skills:
- Strong level of knowledge and experience analysing data and delivering results
- Translate and extract requirements and find the solution to solve problems
- Confident creating in-depth visual dashboards in a BI (e.g., PowerBI)
- Intermediate to Advanced skill with data analysis and trending tools
- A highly curious nature and drive to demonstrate the power of data and tell stories
- Proven experience with Microsoft Excel
- Proven experience with corporate BI tool (e.g. PowerBI)
- Able to interrogate and investigate structured and unstructured data
Technical Capabilities:
- Experience working with databases and data analysis tools
- Understanding of SQL
- Familiarity with CRM System (Salesforce)
Education and Experience:
Bachelor’s or Master’s Degree
Position Summary:
The Senior Data Analyst will be a data leader, providing insight and analysis to solve critical business problems and provide proactive insight to support the company's growth plan. The candidate will create and own reports and visual dashboards that support our sales, marketing, customer success, product and engineering, and finance operations. The Senior Data Analyst will report on metrics that can help drive improvement across our operations. The candidate needs to demonstrate the capability to understand business processes and show curiosity into the insights data can provide. The many tasks incorporated into the role include analysing and visualizing results, working with key stakeholders to designing and delivering reporting and dashboards. To be successful, the candidate must be a motivated self-starter focused on delivering results that matter and having an impact.