Bionic Services Ltd

Data Analyst

Aug 31, 2023

London, England, United Kingdom

We are Bionic, the UK’s number one business comparison and switching service. It’s our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses.

To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials – energy, connectivity, insurance, and finance.

We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and, who trust us to provide their business energy switching services.

Bionic recently saw significant investment from OMERS (PE investment company) and are now investing heavily in tech and data products and innovation.

As such we are rapidly scaling and are now looking for a Data Analyst to join our Data and Insights team within our wider Tech team.

At Bionic data is core to our business and strategy and this role is part of a team that is critical to delivering on this goal. We define this as ensuring all company users can use data and analysis to make strategic as well as day to day decisions to benefit our customers. To do this, in brief, this role will help lead the transformation of our data and insights function towards real time streaming and hyper-personalisation in our customer interactions.

We are in the process of modernising our data and reporting and are looking for an experienced Data Analyst to join our BI team and set high standards for data analysis and governance.

The BI Team is part of the Data and Insights team and work with all areas of the business, from Commercial, Marketing, Sales, Product and Finance. We use Tableau to visualise complex data and currently have a wide range of Tableau data sources which we plan to reduce and streamline with the launch of our new data platform.

Your expertise will allow our BI Analysts to use these data sources to produce high quality reporting with confidence in the underlying data.

This role will work closely with the Engineering team to ensure that data is structured and used correctly once it leaves the warehouse. You will become familiar with our data lineage and play a key role in keeping reporting accurate when business logic or processes change.

Ultimately this would be a great role for a Data Analyst who is looking to apply their experience to varied and complex scenarios while continuing to take the next steps in their career within in a fast-growing tech company.


  • Owning Tableau Data Sources and ensuring they are set up and managed according to best practice
  • Playing a key role in setting up and maintaining our Data Governance solution
  • Monitoring changes made by the Salesforce team and acting on any impact to reporting.
  • Writing and QA of requests for the Data Engineering team
  • Influence the revision of processes where applicable
  • Use SQL to transform and query data
  • Championing data quality and training others in data analysis
  • Working and building relationships with Business Stakeholders

Use statistical evidence to challenge the decisions of stakeholders


Required skills:

  • Experience with Tableau data sources
  • Certified Data Analyst
  • Ability to write complex SQL queries
  • 5+ years’ experience in a data focussed role
  • Attention to detail and excellent problem-solving skills
  • An analytical mind that can interrogate and make sense of large quantities of data
  • Ability to communicate requirements to both technical and non-technical colleagues
  • Degree level in a numerate subject (e.g. Maths, Statistics, Economics, Operational Research or Computer Science)
  • Knowledge of CRM data (we use Salesforce)
  • Experience of Digital Analytics data (GA / Big Query)

**You might also have:


A bit about you:

  • You're passionate about data quality
  • Adaptable to changes in a fast-paced environment
  • A logical and structured approach towards troubleshooting and project work with an eye for detail
  • Good sense of ownership
  • You are keen to understand complex problems
  • Keen to learn new techniques and technologies

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