Software Engineer II - Machine Learning

May 13, 2022

Remote, USA

Who we are As human beings, one of our fundamental identifiers is our voice. Pindrop’s advanced voice identity technology recognizes this distinct and unique human quality with the kind of precision and certainty that’s needed when information or access is essential. From preventing fraud in call centers to obtaining information from smart devices and even activating cars, Pindrop lets people use their voice to quickly and privately connect to, enter, and unlock their world. At Pindrop, we hire great people and we take care of them. All we do is guided by our Core Values: Audaciously Innovate, Evangelical Customers for Life, Execution Excellence, Win as a Company, Make a Difference. Headquartered in Atlanta, GA, Pindrop has raised over $223M in capital by premier VCs including Andreessen-Horowitz, IVP, and CapitalG. What you’ll do  Design, build, evolve, and scale state-of-the-art Machine Learning system infrastructure powering Pindrops's products. Explore, evaluate and utilize cutting edge Machine Learning frameworks and solutions in the industry, iterate quickly in prototyping platform build-ups. Work with Product Owners, Architects, and platform users to design, and deploy Machine Learning models. Work with Research scientists and backend engineers to productionize Machine learning models for scale and consumed by other teams. Drive platform user adoptions through documentation, presentations and demos. Gain tremendous experience as you work with high caliber engineers Who you are You are resilient in the face of challenges, change, and ambiguity You are optimistic and believe that you can make a problem into a solution You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed You take accountability, do the things you say you’ll do, under-promise and over-deliver You are nimble and adaptable when priorities change and continue to see the “forest through the trees”  Your skill-set:  2+ Years of software engineering experience Solid software engineering skills with proficiency in one or more programming languages including Python, Golang, etc. Experience with Machine Learning frameworks and libraries such as XGBoost, SciKit-Learn, H2O, TensorFlow, PyTorch, Keras, Spark MLlib, LightGBM etc. is a plus. Experience with data processing technologies (batch & streaming) and pipelines such as Spark, Flink, Google Dataflow, Dataproc etc. is a plus. Experience with leading industry Machine Learning tools and operation frameworks such as MLflow, Kubeflow, Airflow, Seldon Core, TFServing etc. is a plus. Experience in container-based deployment using Docker and Kubernetes. Experience building microservices and RESTful APIs Experience in monitoring and performance analysis of Machine Learning AI platforms using tech stacks and tools such as Datadog, ELK, Grafana, Prometheus etc. is a plus. Strong verbal and written communication skills. What’s in it for you: As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest (no joke…nearly 1 in 3 Pindrop employees has a Ph.D.). We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days.  MLOps Team is working on some of the hardest problems to incorporate ML Models into Pindrop’s Product. It involves building machine learning pipelines and working with some of the smartest folks at the intersection of Research and Engineering.  You will be responsible for bringing the next research innovation into Pindrops SaaS solutions. Within 30 days you’ll Onboard in the MLOps Team 1:1s with all the team members Get started with your first project, first PR merged Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers Within 60 days you’ll Part of sprint planning and contribute to the smaller tasks to productionize models Add small features to our ML Pipeline. Within 90 days you’ll Fully acclimated with the team Able to pick up any task that comes out of sprint planning Able to design the workflow to productionize any ML model Teach us something new What we offer As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer: Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) Generous health and welfare plans to choose from - including an employer-provided “employee-only” plan! Best-in-class Health Savings Account (HSA) employer contribution Affordable vision and dental plans for you and your family Employer-provided life and disability coverage with additional supplemental options Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family! Remote-first culture  New hire and recurring monthly home office allowance We want it all! While most of us work remotely, we call our beautiful, modern, and collaborative Atlanta HQ office home. We celebrate being together with frequent lunches and events, (think Mardi Gras, Cinco De Mayo, Black History Month, Diwali, etc.) complete with beer & wine. We have ample space for team meetings, All-Hands, hackathons, and more. When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages! Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!) Company holidays Annual professional development and learning benefit Pick your own Apple MacBook Pro Retirement plan with competitive 401(k) match Wellness Program including Employee Assistance Program, 24/7 Telemedicine Flex schedules What we live by At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:     Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible. Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.  Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time. Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.  Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world. Not sure if this is you? We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. Pindrop is an Equal Opportunity Employer Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status. #LI-Remote

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